FAQs
Frequently Asked Questions
How do I place an order?
Simply browse our collections, add your favorite items to your cart, and check out securely through our website.
How can I check the status of my order?
Once your order ships, you’ll receive a tracking number via email. You can track your order anytime using that link.
Do you offer custom apparel?
Yes! We specialize in custom designs for schools, Greek life, events, and organizations. Email us at heavenlyprinting2014@yahoo.com to get started.
How long does shipping take?
Standard U.S. shipping typically takes 5–8 business days. We process all orders within 2–4 business days.
Do you ship internationally?
Yes! We offer international shipping to select countries. Shipping times and costs will be calculated at checkout.
Is shipping free?
We offer free U.S. standard shipping on orders over $100.
What is your return policy?
We accept returns on unused and unworn itemswithin 7 days of delivery. Items must be in their original condition with tags attached.
How do I request a return or exchange?
Email us at heavenlyprinting2014@yahoo.com with your order number and reason for the return. We'll guide you through the process
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and more.
Is my payment information secure?
Yes — our checkout is encrypted and 100% secure.
